Privacy Policy

    At IvyNick, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website or services. By accessing or using our site, you consent to the practices outlined in this policy.

    1. Information We Collect

    When you use our website, we collect certain personal and non-personal information in order to provide and improve our services. This includes:

    • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
    • Account Information: If you create an account, we collect your login credentials and order history.
    • Browsing Data: IP address, browser type, operating system, referring URLs, and how you interact with our website.
    • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze site usage, and support our marketing efforts. Please refer to our Cookies Policy for more details.

    2. How We Use Your Information

    We use your information for the following purposes:

    • To process and fulfill your orders
    • To communicate order updates and respond to inquiries
    • To provide customer support
    • To send promotional materials and newsletters (if you opt-in)
    • To improve our website functionality and content
    • To prevent fraud and ensure site security

    3. How We Share Your Information

    We respect your privacy and do not sell your personal data to third parties. However, we may share your information with:

    • Service Providers: Trusted partners who help us run our business, such as payment processors, delivery services, and marketing platforms.
    • Legal Compliance: We may disclose information when legally required or to protect our rights or the safety of others.
    • Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

    4. Data Security

    We implement a variety of security measures to protect your personal data, including encryption, firewalls, and access controls. Despite our best efforts, no data transmission over the internet is 100% secure.

    5. Your Rights and Choices

    You have the right to:

    • Access the personal information we hold about you
    • Request corrections or deletions
    • Opt out of marketing communications at any time
    • Disable cookies through your browser settings

    To exercise these rights, please contact us at [email protected].

    6. Data Retention

    We retain your information for as long as necessary to fulfill your orders and comply with legal obligations. After that, your data will be securely deleted or anonymized.

    7. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect information from individuals in this age group.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review this page periodically. Continued use of our site signifies your acceptance of the updated policy.

    If you have any questions or concerns about this Privacy Policy, please contact us at:
    Email: [email protected]

    Thank you for shopping with IvyNick—where elegance meets privacy.